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Category: Managing Staff

Business Owner Insights

Should You Offer Benefits to Employees?

We explore ways to offer affordable benefits to your employees that will keep them invested in working for your studio.

Customer Experience

How to Find the Right Front Desk Staffer

Customer service experience and the ability to be friendly, calm under pressure, resourceful and a team player are all qualities to look for in a front desk staffer.

Managing Staff

Do You Need a Dedicated Front Desk Staff?

How to know it’s time to make the hire, plus what to look for in an ideal front desk staff member.

Managing Staff

Keep Instructors Happy With These 5 Best Practices

Happy, empowered instructors ensure your team will be more creative, engaged, and invested in helping your business grow.

Class Experience

How to Prepare Your Instructors for Handling Brand New Clients

The more prepared your instructors feel to manage a large roster of new clients, the more successful they’ll be at turning your newest members into long-term members.

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