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Category: Customer Experience

Class Experience

5 Essentials for Better Class Descriptions

You’ve put a lot of thought into your class structure. Now do the same for the class descriptions.

Customer Experience

3 Tricks That’ll Help You Remember Your Clients’ Names

How many times have you been introduced to someone, only to forget their…

Class Experience

How Lean Bean Fitness Builds Community on ClassPass

Founder Lizzie Bland shares how community is a powerful way to differentiate your brand.

Class Experience

7 Things Your Customers Wish You Knew

We reveal what several fitness enthusiasts really want from your studio or gym’s classes.

Business Owner Insights

6 Ways to Incorporate Self-Care into Your Classes 

Step one: Focus on intentions.

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