7 Things Your Customers Wish You Knew
We reveal what several fitness enthusiasts really want from your studio or gym’s classes.
Category: Retention
Why Responding to Positive Reviews is Worth Your Time
It’s increasingly important for businesses to respond to all types of feedback to promote client loyalty and improve their reputation.
Webinar: The Power of User Reviews
Listen in to our webinar where we explore how ClassPass reviews impact your…
How to Build a Following as an Instructor
It’s no secret that class goers have favorite instructors. How can you spot…
The Importance of Onboarding Customers
Once you’ve given new clients the grand tour, continue to keep in touch with them via your most powerful tool: email.