Hey there! We're sorry to hear you felt "called out." By no means are we in the business of making our clients feel that way. Rather, we are in the business of getting people results in the safest and most effective way possible. Yes, the music is quite loud, so the trainers do have to raise their voices to communicate, but I'm certain nobody was yelling AT you. Unlike some other bootcamps/HIIT classes, we are unapologetically demanding on our clients to move safely. Perhaps being your first time, some of the movements may have been a little foreign to you? Hence why Kasey worked with you for an extended period of time. The "norm" for Kasey is that he will make sure you're moving correctly at all costs. It truly was in your best interest. Trust me, we're not here to make anyone feel bad... we're here to make sure you stay safe. I encourage you to try another class with us and to focus on what we're preaching. I promise you'll enjoy it and benefit from it greatly. - Jon, Owner/Operator