Navigating employee burnout in the workplace

Employee burnout is a common issue in the workplace. Many employees are feeling overwhelmed by the demands of their jobs, which is negatively impacting their job performance, productivity, and, most importantly, their mental and physical health. In 2023, 65% of employees reported experiencing burnout, and 72% said it affected their job performance.1 With the threat of burnout looming in the workplace, it's important to recognize the signs and find ways to prevent employees from experiencing its effects. 

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What is employee burnout and why does it matter?

The World Health Organization defines burnout as a work-related syndrome caused by chronic workplace stress that hasn't been successfully managed.2 It's often characterized by depleted energy or exhaustion, feelings of mental disconnection or negativity towards one's job, and a decline in professional productivity and efficacy.

Over time, employee burnout can negatively impact both individuals and businesses. For employees, the effects can result in them constantly feeling drained, unable to cope or sleep, sad, or irritable. It can also lead to substance abuse, heart disease, high blood pressure, and other physical ailments.3 For businesses, burnout can reduce productivity, increase turnover rates, decrease employee engagement, and increase healthcare expenses.4

Key characteristics of burnout include:

Depleted energy or exhaustion

Feelings of mental disconnection or negativity towards one's job

A decline in professional productivity and efficacy

Causes of employee burnout

Employee burnout can be caused by various factors, many of which are related to an unhealthy work-life balance and high-pressure work environments. Some common causes of employee burnout include3: 

Workload

A lack of control over one's work schedule, workload, and duties.

Unclear job expectations

A lack of clarity in job expectations from bosses and others.

Workplace conflicts

Conflicts with coworkers or management.

Job demands

Having too much or too little to do leading to the job being too demanding or boring.

Inadequate support

The absence of support leading to feelings of loneliness at work or in one's personal life.

Work-life balance

Issues with establishing a work-life balance which can impact one's energy and personal relationships.

See how the ClassPass Corporate Wellness Program can help you prevent employee burnout.
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How to recognize the signs of employee burnout

Employee wellness and wellbeing are top priorities, so it’s important to know the signs of employee burnout for timely intervention. Common indicators of employee burnout include:

Reduced productivity and creativity

Lack of focus, motivation, and engagement

Inadequate problem-solving skills

Increased mistakes and absenteeism

Emotional exhaustion

Ways to prevent employee burnout

Employers play a crucial role in preventing employee burnout by taking proactive steps to create a supportive and balanced work environment. Some effective ways to combat burnout include4:

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Encouraging employees to take time off

Promote a culture that values work-life balance by offering flexible time off policies and reminding employees to use their PTO. 

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Regularly evaluating organizational practices

Ensure company practices support open communication and offer the necessary control, flexibility, and resources for employees to manage their workload and job stress. 

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Providing benefits that support employee wellness

Give employees access to perks like the ClassPass Corporate Wellness Program to prioritize self-care and access gyms, fitness studios, and wellness services.

Combat employee burnout with ClassPass

Learn how the ClassPass Corporate Wellness Program can help reduce employee burnout, prioritize self-care, and improve work-life balance—all through a single, impactful benefit. 

1 Employees Are Still Burnt Out
2 Burn-out an "occupational phenomenon": International Classification of Diseases     
3 Job burnout: How to spot it and take action 
4 Employers need to focus on workplace burnout