You Asked, We Listened: Our Cancellation Policy Has Changed!


It happens to even the most dedicated fitness enthusiasts – sometimes, you just have to cancel a class without much notice at all. We want to help you balance your busy life and your fitness routine, so we’ve made some changes to our cancellation policy to make it easier to get your workout in. 

Here’s how it’ll work: 

-You can now cancel a class 12 hours in advance, with no fee. 

-If you do cancel a class less than 12 hours in advance, you’ll be charged $15 per late cancel.

-If you don’t cancel and don’t show up to a class, you’ll be charged $20 per no-show.

If you have any questions on these cancellation policies, email us at info@classpass.com.

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