The Spa at Mandarin Oriental - Kuala Lumpur
Safety & cleanliness
Safety guidelines are provided by The Spa at Mandarin Oriental and were last updated on 8/13/20.
Temperature checks
We ask our guests to observe mandatory temperature checks and complete a health declaration form upon arrival. We reserve the right to turn you away if you exhibit signs of being unwell. We conduct mandatory temperature and health checks for all The Spa colleagues, twice daily.
Social distancing measures
We allow for an intimate, relaxing spa experience by forgoing accessing communal spaces. Pre- and post-treatment consultation is conducted in the private treatment room. There is traffic control throughout the facilities with floor markings.
Extra sanitation
We meetor exceed all local and regulatory guidelines relating to sanitation and hygiene. All treatment spaces and equipment are fully sanitised between each service using an EPA-registered, quaternary ammonium based disinfectant.
Mask-wearing policies
Masks must be worn in public spaces and communal facilities.
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